We collect information you provide when creating an account, including your email address. If you sign in with Google, we receive your name and email from Google. We also collect usage data such as query counts and subscription tier.
We use your information to provide and improve the Service, process payments, send service-related communications, and enforce our Terms of Service. We do not sell your personal information to third parties.
User account data is stored securely using Supabase. Payment information is processed by Stripe and is not stored on our servers. We retain your data for as long as your account is active.
We use session cookies necessary for authentication. We do not use tracking or advertising cookies.
We use the following third-party services: Supabase (authentication and data storage), Stripe (payment processing), and Google OAuth (sign-in). Each of these services has their own privacy policy governing how they handle your data.
You may request deletion of your account and associated data at any time by contacting us at hello@hulldesk.com. We will process deletion requests within 30 days.
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Service.
For privacy-related questions, contact us at hello@hulldesk.com.